1. Information We Collect

1.1 Information you provide

We may collect personal information that you voluntarily provide to us, including your name, email address, phone number, company name, project information, and any other information you choose to include when contacting us.

If you subscribe to our newsletter or other communications, we may collect your name, email address, and communication preferences.

1.2 Information collected automatically

When you visit our website, we and the services used to operate it may automatically collect certain technical information, including your IP address, browser type, device type, operating system, referring website, pages viewed, approximate location, and information about how you interact with the website.

This information may be collected using cookies, analytics tools, pixels, and similar technologies.

2. How We Use Your Information

We may use the information we collect to respond to enquiries, discuss potential projects, provide requested information, manage our communications with you, send newsletter or studio updates where you have chosen to receive them, operate and improve the website, understand how visitors use the website, measure the effectiveness of our communications and marketing, maintain website security, and comply with applicable legal obligations.

Where required by applicable law, we rely on an appropriate legal basis for processing your information, including your consent, our legitimate business interests, steps necessary before entering into a contract, performance of a contract, or compliance with legal obligations.

3. Cookies, Analytics and Similar Technologies

We may use cookies and similar technologies to operate the website, remember preferences, understand website usage, analyze performance, and measure the effectiveness of our communications or marketing.

Some cookies may be necessary for the website to function, while others may be used for analytics or marketing purposes.

Where required by law, non-essential cookies and tracking technologies will be used only after you have provided consent.

You can also control or disable cookies through your browser settings. Disabling certain cookies may affect how some parts of the website function.

4. How We Share Information

We do not sell your personal information.

We may share information with trusted third-party service providers that help us operate the website and our business. These may include providers of website hosting, form processing, analytics, email and newsletter delivery, cloud storage, communication tools, and other technical services.

These providers may process information only as necessary to provide their services to us and are subject to their own privacy and security obligations.

We may also disclose information where required by law, regulation, legal process, or governmental request, or where reasonably necessary to protect our rights, property, security, users, or others.

If formstead undergoes a business restructuring, merger, acquisition, or transfer of assets, relevant information may be transferred as part of that transaction where permitted by law.

5. International Data Transfers

Because we may work with service providers and clients in different countries, personal information may be processed or stored outside the country in which you live.

Where required, we take reasonable steps to ensure that appropriate safeguards are in place for international transfers of personal information.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, maintaining business records, communicating with you, complying with legal obligations, and resolving disputes.

Newsletter information may be retained until you unsubscribe or request deletion, subject to any information we are legally required to retain.

7. Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on where you live and the laws that apply to you, you may have the right to request access to personal information we hold about you, request correction of inaccurate information, request deletion of your information, restrict or object to certain processing, withdraw consent where processing is based on consent, or request a copy of your information in a portable format.

You may unsubscribe from marketing or newsletter communications at any time by using the unsubscribe link included in those emails or by contacting us.

To exercise a privacy-related right or request, contact us at contact@formstead.design.

You may also have the right to lodge a complaint with the relevant data-protection authority in your jurisdiction.

9. Third-Party Websites and Services

Our website may contain links to third-party websites, social networks, platforms, or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any external services you use.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, or legal requirements.

When we make changes, we will publish the updated version on this page and revise the “Last updated” date above.

11. Contact

If you have questions about this Privacy Policy or how your personal information is handled, contact:

formstead Studio
Skopje, North Macedonia
contact@formstead.design